TERMS OF SERVICE
SOTO’S ROOFING & SUPPLY
Welcome to Soto’s Roofing & Supply. These Terms of Service (“Terms”) govern your use of our website (https://www.sotoroofingandsupply.com), products, services, and any interactions with our company. By accessing our website, purchasing our products, or using our services, you agree to be bound by these Terms.1. ACCEPTANCE OF TERMS
By accessing our website, purchasing products, or contracting our services, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree with any part of these Terms, you must not use our website or services.2. SERVICES PROVIDED
Soto’s Roofing & Supply provides roofing materials, supplies, installation services, and related roofing solutions. Our specific services include:- Roofing installation, repair, and maintenance
- Roofing materials and supplies
- Professional consultations and estimates
- Warranty services as specified in individual contracts
3. ESTIMATES AND PRICING
All estimates provided by Soto’s Roofing & Supply are valid for 30 days from the date of issuance unless otherwise specified. Prices are subject to change due to:- Fluctuations in material costs
- Changes in project scope requested by the customer
- Unforeseen conditions discovered during work
- Applicable tax rate changes
4. PAYMENT TERMS
Payment terms are as follows:- A deposit may be required before work begins, typically 25-50% of the total project cost
- Remaining balance is due upon completion of work unless alternative arrangements are made in writing
- For supply-only purchases, payment is due at time of purchase or delivery
- We accept cash, checks, and major credit cards
- Finance options may be available for qualifying customers and projects
5. SCHEDULING AND PERFORMANCE
Soto’s Roofing & Supply will make reasonable efforts to complete work according to the schedule provided. However, we cannot guarantee specific completion dates due to factors including but not limited to:- Weather conditions
- Material availability
- Unforeseen property conditions
- Permit delays
- Other circumstances beyond our control
6. CANCELLATION POLICY
Cancellations may be subject to a cancellation fee. Please contact us directly for specific information regarding your project cancellation.7. WARRANTY INFORMATION
Soto’s Roofing & Supply provides warranties as follows:- Workmanship warranty on installations as specified in individual contracts
- Manufacturer warranties on materials and products pass through to the customer
- Warranty claims must be submitted in writing within the applicable warranty period
- Warranties do not cover damage resulting from improper maintenance, acts of nature, or modifications by unauthorized parties
8. WEBSITE USE
Users of our website agree:- Not to use the website for any unlawful purpose
- Not to attempt to gain unauthorized access to any parts of the website
- Not to interfere with the proper working of the website
- Not to collect any personally identifiable information from the website without authorization
- That all content on the website is the property of Soto’s Roofing & Supply and protected by copyright laws
9. INTELLECTUAL PROPERTY
All content on our website, including but not limited to text, graphics, logos, images, videos, and software, is the property of Soto’s Roofing & Supply and is protected by United States and international copyright laws. Unauthorized use of any materials may violate copyright, trademark, and other laws.10. LIMITATION OF LIABILITY
Soto’s Roofing & Supply shall not be liable for:- Indirect, incidental, special, consequential, or punitive damages
- Damages resulting from loss of use, profits, data, or business interruption
- Any damages exceeding the total amount paid by the customer for the specific service in question
11. INDEMNIFICATION
You agree to indemnify, defend, and hold harmless Soto’s Roofing & Supply, its officers, directors, employees, agents, and affiliates from any claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys’ fees) that arise from:- Your use of our services or website
- Your violation of these Terms
- Your violation of any rights of a third party
- Your negligence or misconduct